Terms of Sale and Currency Conversion Statement
Terms of Sale
By booking accommodation through this website, you agree to the following terms:
• Reservations and Payments
To confirm a reservation, it is necessary to enter accurate personal information and, depending on the offer conditions, pay a deposit or the full amount. The hotel is not responsible for incorrectly entered data.
• Payment Methods
Payment can be made in advance (by card or bank transfer) or at the hotel reception (in cash or by card). The hotel accepts most credit and debit cards.
• Prices and Taxes
All prices are expressed in euros (€) and include VAT. The tourist tax is not included in the price and is charged separately according to the current price list.
• Cancellations and Modifications
The cancellation and modification policies depend on the selected rate. The cancellation terms are clearly stated during the reservation process. For any additional changes, please contact the hotel reception.
• Check-in and Check-out
Guest check-in is from 2:00 PM, and check-out is until 11:00 AM on the day of departure. Early check-in and late check-out are possible upon prior request and with an additional charge, depending on availability.
• Complaints
Any complaints must be reported immediately at the hotel reception. The hotel will do everything in its power to resolve any irregularities as quickly as possible. Written complaints can also be sent to the hotel’s email address.
• Personal Data Protection
The hotel is committed to protecting the privacy of all users and guests and will use their data solely for reservation purposes and service-related communication.
Currency Conversion Statement
All payments will be made in euros (€).
The amount charged to the guest’s credit card will be converted into the cardholder’s currency according to the exchange rate of the issuing bank. Therefore, there may be slight discrepancies between the final amount charged and the amount displayed on the website.
The hotel is not responsible for any differences arising from currency conversion or banking fees.